Scheduling a SmartGraph Sync to share impact attributes with BMC Helix NetOps

BMC Helix NetOps utilizes specific attributes of the configuration items (CIs) in the BMC ASSET dataset for impact analysis. The impact analysis feature in BMC Helix NetOps uses this attribute information to evaluate the impact of degraded or impaired input CIs related to the incident on the business services.


Related topics

Performing an impact analysis on an incident request

To enable the sharing of this specific, impact-related attribute information with BMC Helix Telco Extensions, you must run the CMDB SmartGraph Sync schedule from the CMDB Portal.

Important

The CMDB SmartGraph Sync schedule feature is available only when BMC Helix Telco Extensions is activated for your environment.

Before you begin

To enable the CMDB SmartGraph Sync feature, contact BMC SaaS Support.
After the CMDB SmartGraph Sync schedule widget is enabled for your subscription, log in to CMDB Portal to set the schedule. See, To schedule SmartGraph Sync.

To configure the CMDB SmartGraph Sync

  1. Log in to Mid Tier. 
  2. Select  Applications > AR System Administration > AR System Administration Console > System > General > Centralized Configuration.
  3. From the  Component Type  list, select com.bmc.cmdb.services.shared  > * .
  4. In the Setting Name column, set the values for the following parameters:
    • dsmsync-dsm-url— https://<BMC Helix Discovery>.bmc.com
    • dsmsync-dsm-bearer-token—Unique ID generated in BMC Helix Discovery.
    • dsmsync-dsm-partition - (Default) NetOpsImpactAnalysis
  5. Save the changes. 


To schedule the CMDB SmartGraph Sync

  1. In CMDB Portal, select Configurations > CMDB SmartGraph Sync > Schedule.
    SmartGraphSync.png

  2. To create a schedule, click Add Schedule.
  3. Specify the time at which you want SmartGraph Sync to start. 
    Use the server time as a reference to set the schedule.
  4. Specify the frequency at which you want SmartGraph Sync to run.
    You can choose a custom interval by selecting the  Interval   option and then specifying the interval. The minimum required interval is 30 minutes.
    Config_smartgraph sync.png

To view the sync details and history, see the following forms in the Mid Tier:

  • CMDB:DSMSync_Run_History
  • CMDB:DSMSync_Failure_Details
  • CMDB:DSMSync_Deletion_Log

The logs are located at cmdbdsmsyncplugin-<session id> plug-in server for dsm-sync under the directory - /opt/bmc/ARSystem/db

 

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