Tracking configuration drift


BMC Configuration Drift Management uses the configuration management data in your BMC Helix CMDB and helps a configuration manager audit, verify, and manage changes to your data center IT environment. Drift management also helps keep your data center operationally compliant with the business rules of your IT environment.

BMC Configuration Drift Management is built on Action Request System and consumes data that is discovered by the discovery applications and stored in CMDB.

Drift management also integrates with other BMC applications, such as Change Management and Incident Management. This integration helps you quickly resolve infrastructure changes by creating change requests and incident requests directly from the Drift Management console.

The Drift Management console is used by the user who is responsible for maintaining the data center environment at a correct state that complies with the standard policies.

A configuration manager with the relevant drift management permissions can access and use all the functions in drift management.

The following topics describe the different components of drift management:

Task

Reference

Understand the basic concepts of drift management.

Set up and manage permissions and create permission groups for users to access different functions of drift management.

Learn at a high-level about the drift management workflow and drift management components that detect drift with the help of a sample scenario. 

Learn how to create snapshots to define the standard configuration as per the business requirement. 

Learn how to create a baseline to establish a standard against which the changes in the CIs are tracked. 

Learn how to create a target to compare the CIs with a baseline to help identify the configuration drift.

Learn how to create qualification sets, include sets, and exclude sets by using the Qualification Builder in the job creation wizard. 

Learn how to identify a configuration drift from the standard configuration by creating a comparison job in drift management, and generate drift reports.

Understand how to view the drift reports that are generated after running a comparison job. 

Understand how to resolve the drift that has occurred and manage the changes in the configuration. 

View the configuration drift and the drift details by using the Drift Dashboard. 

Set preferences for the different functions in drift management by configuring values in Preferences.

Get an overview of how the comparison feature compares the data in the baseline and target datasets.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*