User roles and features


This topic describes the user roles for this product, their goals, and additional information related to tasks.

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User role

Tasks

Reference

CMDB Administrators

  • Installing BMC Helix CMDB components
  • Determining how to allocate server and database resources
  • Managing BMC Helix CMDB access control by assigning permissions for BMC Helix CMDB applications and their components
  • Maintaining BMC Helix CMDB by adding and deleting users, groups, and roles; backing up AR System server; importing data from other systems

CMDB Configuration Manager

  • Loading data into BMC Helix CMDB
  • Dataset handling, working with normalization and reconciliation, working with bmc.asset or the production dataset
  • Set permissions in the CMDB and manage the service catalog

Application Developers

  • Writing plug-ins and custom clients that use the CMDB APIs 
  • Integrating applications with BMC Helix CMDB

CMDB Consumers

  • Creating and editing configuration items (CIs)
  • Querying BMC Helix CMDB
  • Simulating the impact of changes to CIs

Related topics

BMC-Helix-CMDB-overview

Key-concepts

Best-practices-for-BMC-Helix-CMDB

 

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