CMDB Use cases
Consult the following use cases for information on how to achieve value with BMC Helix CMDB.
The following table lists the use cases explained in this section.
Use case | Business value | User |
|---|---|---|
Load the CMDB with information in your IT environment. Loading the CMDB involves importing data that is obtained from different sources and processing it where required so that ITIL processes can refer to this reliable data. | Configuration Manager | |
Keep your CMDB as up to date as possible, you must make sure that all changes to the IT environment are captured. To achieve this, you can transfer data from external data stores to BMC Helix CMDB using Atrium Integrator. To Changes to the IT environment are captured and sourced to the CMDB using various discovery tools. | Configuration Manager | |
Extend the data model to add more attributes that capture additional data specific to your business needs. | CMDB Administrator | |
Store some of the non-essential data in external data stores to maintain optimal performance of the CMDB. You can configure CMDB to access and manage that data. | CMDB Administrator | |
Track changes to BMC Helix CMDB over various time intervals so that you can compare the CMDB with a declared standard for compliance purposes. | Configuration Manager | |
Simulate a proposed change to a configuration item and then analyze the simulated impact of that change on a business service. | Change Manager | |
Track changes to CIs and their relationships by using auditing. Auditing enables you to detect changes in your environment and thereby avoid or address service interruptions. You can configure auditing in the Class Manager. | Configuration Manager |
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