This documentation supports the 21.3 version of BMC Helix CMDB.To view an earlier version, select the version from the Product version menu.

Troubleshooting CMDB plug-in issues

Several BMC Helix CMDB plug-ins are installed and configured during BMC Helix CMDB installation. If a plug-in is not functioning the way it should, you might see error messages in the log file at the <atriumCoreInstallatiofolder>/logs/ location. Usually, each plug-in has its own log file but an error message might also appear in the AtriumpluginSvr.log or the AtriumCoreSvr.log file.

To effectively resolve plug-in issues, see the following topics:  

Related topics

Enabling-logs-for-the-plug-ins-server

Enabling plug-ins

Configuring-core-CMDB-components-and-plug-ins

Centralized configuration


 

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