This documentation supports the 21.3 version of BMC Helix CMDB.To view an earlier version, select the version from the Product version menu.

User roles and features

This topic describes the user roles for this product, their goals, and additional information related to tasks.

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User role

Tasks

Reference

CMDB Administrators

  • Installing BMC Helix CMDB components
  • Determining how to allocate server and database resources
  • Managing BMC Helix CMDB access control by assigning permissions for BMC Helix CMDB applications and their components
  • Maintaining BMC Helix CMDB by adding and deleting users, groups, and roles; backing up AR System server; importing data from other systems

CMDB Configuration Manager

  • Loading data into BMC Helix CMDB
  • Dataset handling, working with normalization and reconciliation, working with bmc.asset or the production dataset
  • Set permissions in the CMDB and manage the service catalog

Application Developers

  • Writing plug-ins and custom clients that use the CMDB APIs 
  • Integrating applications with BMC Helix CMDB

CMDB Consumers

  • Creating and editing configuration items (CIs)
  • Querying BMC Helix CMDB
  • Simulating the impact of changes to CIs

Related topics

BMC-Helix-CMDB-overview

Key-concepts

Best-practices-for-BMC-Helix-CMDB

 

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