Copy of Using this documentation
Learn how to effectively locate information in the product documentation and how to provide feedback to improve documentation further.
Watch this video (2:37) to learn how to navigate the BMC Helix product documentation portal:
To select another version of the product
When you find documentation from a search engine, such as a Google search, you might be looking at documentation for
an older version of the product.
- Open a topic in the product documentation.
- In the Product version section in the navigation pane, click the version number.
- From the list of product documentation versions, select the required version.
After you select the required version from the list, the same topic opens if it's available in the selected version. If the topic is not available or has a different title, you are directed to the homepage of the selected version. You can then search for the specific content.
Alternatively, use the breadcrumb to view the content of the page in the other versions.
To search the product documentation
Use the following methods to search for product content:
| Search type | Procedure |
|---|---|
| Global search | Use this search to find information about documentation for different BMC products or solutions.
💡 Tips for better results
|
| Product documentation search | Use this space-level search to find product-specific information such as concepts, architecture, access and navigation, integration, and troubleshooting This search box is located in the left navigation pane on the specific product documentation set page as shown in the following image: |
| Advanced search | Use this to refine your search with additional criteria.
You see the search results list changing as you refine the filters. |
To view sections on a page
The On this page pane in the product documentation typically serves as a table of contents for the current documentation page. It is beneficial on long pages with multiple sections, such as prerequisites, steps, examples, and troubleshooting.
- On the right side of the page, you see the On this page section, which lists all major headings on the page.
- Click a heading to jump to the specific part of the page without scrolling.
To watch pages for later
Watch pages for your reference during future visits and to limit searches to your set of saved pages.
- Log in to the documentation portal.
- Navigate to the page you want to bookmark.
- Scroll to the bottom of the page.
- Look for the heart icon and click to save the page.
To remove a saved page from your list, click the heart icon again.
To provide feedback on a topic
You can take this short survey at the bottom of the page. Your feedback is only visible to the BMC Documentation team. If you are not logged in to the documentation portal, your feedback is recorded anonymously.
- Go to the "Was this page helpful" section and select an option.
- Provide details of your feedback.
- Click Send to forward your feedback.
- For any queries or additional feedback, use the Comments section.
