Manual addition of data to BMC CMDB
Although you are discovering configuration items (CIs) and their attributes automatically through discovery, you might need to manually enter additional data in the following situations:
- You want to add CIs that are not discovered. Some functions of Remedy Asset Management, such as creating a purchase requisition, create a CI, even if the CI might later be discovered.
- You want to update CIs with attributes that are not discovered.
- You must manually add business services that are used in the Service Catalog.
- You want to create relationships that are not discovered.
- You want to enter additional Asset Management information.
Do not edit CIs directly in the BMC.ASSET dataset. Instead, use CMDB Explorer and the sandbox dataset to add and modify CIs and relationships. This makes sure that edits are reconciled and the production dataset accurately represents your environment. These changes are ultimately used by consumers such as Remedy Asset Management. This section aligns with Stage 4, Step 23, "Task 9, Input additional data manually," of the Step-by-Step Guide to Building a CMDB.
Planning to add CIs to BMC CMDB manually
Some CIs are not discovered, so plan to enter some CIs manually. Without planning, ad hoc entry of CIs can lead to inconsistency in BMC CMDB. If the CIs are not discovered, reconciliation with discovered CIs is not an issue. For additional information, see the following topics:
Updating CIs with attributes
To maintain CI attributes that are not discovered, such as asset lifecycle dates or cost, you can also enter them manually. You can also manually update attributes that are populated by discovery. For example, if a video card is being repaired, you might want to change the status from Deployed to In Repair. If you manually update attributes that are populated by discovery, these attributes might get reset during reconciliation, based on precedence rules. Because the BMC Asset dataset is the production dataset, changes made to this dataset take precedence over attributes that are discovered. For instructions about manually updating attributes on CIs, see Adding-a-relationship-between-CIs
Adding relationship information that is not discovered
You might want to create relationships that are not discovered, such as people and support groups responsible for an asset or relationships of business services. For instructions about manually creating a relationship class or editing an existing relationship, see Creating-or-modifying-classes-by-using-Class-Manager.
Related topics