Atrium Integrator Pentaho plug-in

By using the Pentaho plug-in, you can run and monitor Atrium Integrator jobs and transformations from Remedy AR System vendor forms. This plug-in is designed specifically to enable an Remedy AR System or Remedy IT Service Management suite application user to create a comprehensive, Remedy AR System form-based data management user interface.

Plug-in type

Pentaho is a Java-based Remedy AR System Database Connectivity (ARDBC) plug-in.

Remedy AR System server connectivity

The Pentaho plug-in connects and interacts with the Remedy AR System server by using the Remedy AR System Java APIs. This plug-in (pentahoardbcVerNum.jar)* is installed in the <ARInstallationFolder>\diserver\ardbc-plugin directory. (VerNum represents the version number of the release.)

Configuration information

The configuration information of the Pentaho plug-in is available in the AR System Administration: Plugin Server Configuration form.

The AR System Administration: AR System Configuration Generic UI form includes the Server-Plugin-Alias setting that points to the correct plug-in server alias as follows:
Server-Plugin-Alias: ARSYS.ARDBC.PENTAHO ARSYS.ARDBC.PENTAHO myServer:9999