Service Context configuration settings
If you are in a server group environment, select the required Remedy AR System server from the Select Server drop-down list. If you have a stand-alone environment, the required server name is automatically displayed.
Parameter | Description | Default Value | Setting in the AR Configuration file |
|---|---|---|---|
Maximum Number Of Log Files for API | The maximum number of backup files that the system generates when the log file size exceeds the limit specified in the Maximum Log File Size. | 10 | ServiceContext_MaxBackupIndex |
Logging Level | Defines the type of information that is saved in the log file. Possible types are Error, Info, Debug, Warn, Trace, and Fatal. | Info | ServiceContext_level |
Log File Name for API | Specifies the log file name for BMC Atrium Service Context. | C:\Program Files\BMC Software\ARSystem\ ARServer\Db/ServiceContext.log | ServiceContext_File |
Maximum Log File Size for API | Specifies the maximum size of the log file for API. When the log file reaches the file size limit, it is renamed and a new log file is created. The older files are not automatically deleted. | 5 MB | ServiceContext_MaxFileSize |
Conversion Pattern | If you want to generate logging information in a particular format based on a pattern, you can set the conversion pattern. | %d %-5p [%t] %C (%F:%L) - %m%n | ServiceContext_ConversionPattern |