List of predefined reports

The following tables list all the reports that are installed with the product and provide references to topics within this section that contain more information about each report.

Predefined reports for BMC Atrium CMDB

Report
Configuration Management Database reports
C01a — Discovery Datasets Comparison
C02 — Business Services Supported by a CI
C03 — Business Service Profile
C04a — Staleness Analysis of Discovery Data
C05 — Reconciliation Job Analysis
V01 — Virtual Machines by Status
V02 — Virtual Machines by Installation Month
V03 — Virtual Machines by Remaining Life in Days

Predefined reports for the BMC Remedy ITSM applications, BMC Configuration Drift Management, and BMC Cloud Lifecycle Management

Report
Asset Management reports
A01a — Software License Compliance
A02 — CI Costs
A03 — Lease Payments and Expiration
A04 — Ongoing Payments to Vendors
A05a — Inventory Profile
A06a — Asset Aging
A07 — Scorecard Analysis
A08 — Asset Relationship Analysis - Selection of Asset
Change Management reports
C01 — Forward Schedule of Changes (FSC)
C02 — Emergency Changes Report
C03 — Open Changes by Status
C04 — Closed Changes Summary
C05 — Changes that Spawned Incidents
C06 — Changes that Spawned Other Changes
C07 — Change Requests that Erred Out
C08 — Change Lifecycle and Process Efficiency
C09 — Open Changes by Phase
C10 — Forward Schedule of Tasks
C11 — Changes Rejected by the CAB
C12 — Planned Unavailability by Change
C13 — Change Lead Time Report
C14 — Changes That Bypassed the Normal Change Process
C15 — Change Backlog Report
C16 — Number of Changes Implemented in the Period
C17 — Number of Successful Changes
C18 — Number of Changes Backed-out
C19 — Trend in Number of Change Requests
C20 — Reasons for Change
Cloud Lifecycle Management reports
CLM01 — List of compute pools with total capacity of resources
CLM02 — Details of compute pool by pod
CLM03 — Details of network container by pod
CLM04 — Resource Summary by Compute Pool
CLM05 — Scorecard by pod
CLM06 — Trending service instance requests over time
CLM07 — List of Service Instances by Status
CLM08 — Details of tenant by pod
CLM09 — Resource details for a compute pool
Configuration Drift Management reports
D01 — Compliance Report
D02 — Drift Report for Specific Machines
D03 — Drift Report per Category-Type-Item Group
D04 — Drift Report for Selected Business Services
D05 — Unapproved Drift for Specific Machines
D06 — Unapproved Drift per Category-Type-Item Group
D07 — Unapproved Drifts for Selected Business Services
D08 — Unapproved Drifts per Day
D09 — Incidents Caused by Drift
D10 — Drifts per Baseline
Extended Analysis Samples
BMC Helpdesk Dashboard (sample report)
Incident View Set (sample report)
Incident Management reports
I01 — Number of Incidents by Status
I02 — Trend report for Incident Volume
I03 — Aging of Open Incidents
I04 — Resolution Time Analysis for Incidents by Impact
I05 — Number of Incidents Opened by Impact
I06 — List of Incidents for a Given Configuration Item
I07 — Number of Incidents Opened by Operational Categorization
I08 — Analyst Workload and Productivity
I09 — Mean Time to Resolution of an Incident
I10 — Percentage of Incidents Reopened
I11 — Percentage of Incidents Logged Using Automated Tools
I12 — Number of Calls Handled per Analyst per Hour
I13 — Percentage of Incidents that Require Local Support
I14 — Backlog of Unresolved Incidents
I15 — Percentage of First-line Resolution Based on Total Number of Incidents
I16 — Average Speed to Respond to Telephone, Email, and Web Requests
I17 — Top Requestor Departments
I18 — Top Requestor Sites
I19 — Number of Incidents by Reported Source
I20 — Number of Incidents by Product Categorization
I21 — Number of Duplicate Incidents
I22 — Number of Incidents with Status Pending for Client Action
I23 — Number of Incidents Escalated to Second-level Support
I24 — Measure of Customer Satisfaction Through Automated Surveys
I25 — Percentage of Incidents Resolved Within Stated Timeframe (SLA)
I26 — SLA Status of Currently Open Incidents
I27 — SLA Performance Summary by Group
Problem Management reports
P01 — Number of Problems by Status and by Impact
P02 — Percent of Re-occurring Problems by Impact
P03 — Mean Time to Resolution for a Problem
P04 — Average Time Lag Between Problem Resolution and Closure
P05 — Percent of Problems for which a Root Cause Analysis was Undertaken
P06 — Number of Opened Problems by Investigation Drivers
P07 — Aging of Open Problems
P08 — Number of Problems Associated with a Change
P09 — Number of Problems by Product
P10 — Number of Problems Associated with High-priority Incidents
P11 — Ratio of Problems to Incidents
P12 — Open Closed Problems
Release Management reports
R01 — Releases by Status
R02 — Release Activity Report
Service Level Management reports
SL01a — SLA Comp - Cost by Contract Summary
SL02a — SLA Comp-Cost By Supplier Summary
SL03a — SLA Comp - Cost By Customer Summary
Service Request Management reports
S01 — Top 10 Requested Services
S02 — Most Requested Services per Location
S03 — Historical Demand Analysis
S04 — Service Requests by Service Category
S05 — Percent of Incidents Generated through Self-service
S06 — Aging Report for Open Service Requests
S07 — Top 10 Assignee Groups
S08 — Open Service Requests by Status
S09 — Percent of Service Requests Fulfilled within Stated Timeframes (SLA)
S10 — Top 10 Services That Missed Their SLAs
S11 — Top 10 Services That Met Their SLAs
S12 — Service Request Costs Charged Back to a Department