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I21 - Number of Duplicate Incidents

This report shows, for a specified company, the number of incidents and duplicate incidents created every month within a given time range.

Usage

This report can be used to determine if duplicate incidents are being filed for the same issue, which is often the case for incidents linked to a common underlying problem.

Report assumptions

Incidents that have a relationship type as duplicate of are considered duplicate incidents.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

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