Space bannerThis documentation supports the 23.3 version of BMC Helix for Workplace Service Management, which is available only to BMC Helix customers (SaaS).To view an earlier version, select the version from the Product version menu.

23.3 enhancements and patches

Review the Workplace Service Management 23.3 enhancements and patches for features that will benefit your organization and to understand changes that might impact your users.

Version

SaaS

On-premises

Fixed issues

Updates and enhancements

23.3.04

✅️

✅️

None

23.3.03

✅️

✅️

None

None

23.3.02

✅️


None

None

23.3.01

✅️

✅️

None

None

23.3.00

✅️


None

None

BMC Software applies upgrades as described in BMC Helix Upgrade policy. BMC applies upgrades and patches during Maintenance windows. 

Related topics

(On premises only) Downloading and installing the patch

Downloading from EPD

Patch installation

23.3.04 enhancements

Access the Workplace portal from the ESM portal

Experience seamless navigation to the Workplace portal from the ESM Portal in BMC Helix Digital Workplace and explore the available catalog services. The improved design of the portal ensures a consistent look across all lines of business. Leverage the generative AI capabilities of BMC HelixGPT to search for information from a line of business and get easy-to-understand, summarized answers, reducing search efforts.

Learn more about accessing the Workplace portal in Product-overview.

Accessing_WSM_Whatsnew.png

23.3.01 enhancements

This is a maintenance-only release and does not include product updates.


23.3.00 enhancements

This is a maintenance-only release and does not include product updates.




 

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