Space bannerThis documentation supports the 23.3 version of BMC Helix for Workplace Service Management, which is available only to BMC Helix customers (SaaS).To view an earlier version, select the version from the Product version menu.

BMC Helix for Workplace Service Management 23.3

Workplace Service Management provides a comprehensive solution for all your workplace-related services.


Release notes and notices Updated 03 Dec 2024

Learn what’s new or changed for Workplace Service Management 23.3, including new features, urgent issues, documentation updates, and fixes or patches.

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The following updates have been added since the release of the space:

Date

Summary

Reference

December 3, 2024

Patch 4 for version 23.3 is available for on-premises customers.


November 25, 2024

Patch 4 for version 23.3 is available for SaaS customers.

Enhancement available in 23.3 Patch 4:

  • Access the Workplace portal from the ESM portal.

October 1, 2024

Patch 3 for version 23.3 is available for on-premises customers. 

August 15, 2024

Patch 3 for version 23.3 is available for SaaS customers.

May 29, 2024

Patch 2 for version 23.3 is available for SaaS customers.

March 22, 2024

Patch 1 for version 23.3 is available for on-premises customers.

March 8, 2024

Patch 1 for version 23.3 is available for SaaS customers.

December 8, 2023

Version 23.3 is available for SaaS customers.


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Getting started

Workplace Service Management - Product overviewWatch the following video (4:51) for an overview of Workplace Service Management:
Play video icon.pnghttps://youtu.be/Zr22ApUe8Vg

Raising a workplace request

Learn how to raise a workplace request in BMC Helix Digital Workplace Advanced

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PDFs and videos

Get a list of all the videos and a PDF version of the BMC Helix for Workplace Service Management documentation.

Related documentation

See the documentation of products related to BMC Helix for Workplace Service Management.

 

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