Space bannerThis documentation supports the 23.3 version of BMC Helix for Workplace Service Management, which is available only to BMC Helix customers (SaaS).To view an earlier version, select the version from the Product version menu.

Release notes and notices


Learn what’s new or changed for Workplace Service Management 23.3, including new features, urgent issues, documentation updates, and fixes or patches.

To stay informed of changes to this space, click the watch.jpg icon on the top of this page.

The following updates have been added since the release of the space:

Date

Summary

Reference

December 3, 2024

Patch 4 for version 23.3 is available for on-premises customers.


November 25, 2024

Patch 4 for version 23.3 is available for SaaS customers.

Enhancement available in 23.3 Patch 4:

  • Access the Workplace portal from the ESM portal.

October 1, 2024

Patch 3 for version 23.3 is available for on-premises customers. 

August 15, 2024

Patch 3 for version 23.3 is available for SaaS customers.

May 29, 2024

Patch 2 for version 23.3 is available for SaaS customers.

March 22, 2024

Patch 1 for version 23.3 is available for on-premises customers.

March 8, 2024

Patch 1 for version 23.3 is available for SaaS customers.

December 8, 2023

Version 23.3 is available for SaaS customers.


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