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Roles and permissions for the Human Resources portal


Multiple roles are required to access and perform tasks in the Human Resources portal that is available in HR Service Management. The following roles are required in the corresponding applications to complete the configurations that are required for the Human Resources portal:

Role

Application

Administrator

BMC Helix Digital Workplace Advanced

End user

BMC Helix Digital Workplace Advanced

Case catalog administrator

BMC Helix Digital Workplace Catalog

Case business analyst

BMC Helix Business Workflows

Related topics

The following image shows the different roles that are required for using the HR Portal:

Roles for the HR Portal

 

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BMC Helix for HR Service Management 25.3