This documentation supports the 23.3 version of BMC Helix for HR Service Management.To view an earlier version, select the version from the Product version menu.

Verification of Employment Letter


This content pack provides an employee request to raise a request for an employee verification letter.

Content pack title

Verification of Employment Letter - HRSM

Case template

Generate Employee Verification Letter

Task templates

  • Auto-generate Employee Verification Letter
  • Employment Verification Review
  • Generate Employment Verification Letter

BMC Helix Digital Workplace Catalog items

Verification of Employment Letter - HRSM

Emails and notifications

Employee Verification Letter Notification Template

Service request activity flow

The following sequence occurs when an employee initiates a service request:

22_1_GenerateEmployeeVerificationLetter.jpg

Content pack configuration notes

Make the following changes in the case and notification templates and catalog services:

  • Make sure you follow communication protocols while modifying email and notification templates.
  • Add or modify the case and tasks templates as well as descriptions according to the standard operating procedure as defined by the relevant authorities in the organization.

 

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