This documentation supports the 23.3 version of BMC Helix for HR Service Management.To view an earlier version, select the version from the Product version menu.

Employee Education Reimbursement

This content pack provides an employee request to raise a reimbursement payout request by providing the necessary details.

Content pack title

Employee Education Reimbursement - HRSM

Case template

Employee Education Reimbursement

Task templates

  • Manager approval for reimbursement payout request
  • Process Education Reimbursement request
  • Send Education Reimbursement payout details to Payroll team

BMC Helix Digital Workplace Catalog items

Employee Education Reimbursement - HRSM

Emails and notifications

  • Send notification to Requester for Education Reimbursement is declined
  • Send notification to Requester for Education Reimbursement is processed

Related topics

Service request activity flow

The following sequence occurs when an employee initiates a service request:

22_1_EmployeeEducationReimbursement.jpg

Content pack configuration notes

Make the following changes in the case and notification templates and catalog services:

  • Make sure you follow communication protocols while modifying email and notification templates.
  • Add or modify the case and tasks templates as well as descriptions according to the standard operating procedure as defined by the relevant authorities in the organization.

 

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