This documentation supports the 23.3 version of BMC Helix for HR Service Management.To view an earlier version, select the version from the Product version menu.

Alumni Service Center

The Alumni Service Center is an interactive interface for former employees to raise requests with their former employer. When an employee exits a company, a self-registration link to the Alumni Service Center is shared with the employee. The employee can register to the Alumni Service Center and access the following information:

  • Career page
  • LinkedIn profile of the company
  • Alumni FAQ
  • Company news

Related topics

Offboarding-solution

Sample service catalog in the Alumni Service Center

Former employees of the company can raise the following service requests from the Alumni Service Center:

  1. Employment verification letter
  2. Final settlement inquiry
  3. Request for financial statements
  4. General Inquiry

Understanding the Alumni Service Center

The following image shows the Alumni Service Center page that a former employee can access after separating from the company:

OOB_Alumni portal1.png

OOB_Alumni portal2.png

Out-of-the-box content packs for the Alumni Service Center

Learn more about the out-of-the-box service requests available in the Alumni Service Center in Out-of-the-box-content-packs-for-the-Alumni-Service-Center.

 

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