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Helix documentation is moving from docs.bmc.com to docs.helixops.ai

Key pages will redirect to the new domain on May 26, 2026. However, some legacy documentation links will not be redirected. 

In-product help links might not work after migration as we transition and update them within the product.

For any queries, reach out to IX-Support@helixops.ai.

Release notes and notices

Consult the following table for a list of notices and information about updates to BMC Helix Business Workflows.

 

Related topics

Known-and-corrected-issues

Support information

The following updates have been added since the release of the space:

Version

Date

Summary

Reference

26.2.00

April 22, 2026

BMC Helix Business Workflows version 26.2.00 is available for SaaS subscribers.

Enhancements available in 26.2.00:

  • Agentic model available for case‑related skills

  • Manage Foundation data for support groups and operational categories

  • Select frequent recipients while composing an email

  • Compose emails with a flexible window for better screen control

26.2 enhancements and patches

 

 

 

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BMC Helix Business Workflows 26.2