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My history

When working on multiple cases simultaneously, the My History feature helps HR agents to keep track of actions performed for each case.

To view the history of your operations, from the BMC HR Case Management home page, navigate to Actions > My History. The History dialog box lists (in chronological order) every action that you have taken on cases, tasks, solutions, and people records. Using My History, you can quickly analyze the following information:

  • What action was performed on a record: viewed, modified, or created
  • Which record was modified, viewed, or created
  • Date and time when a record was modified, viewed, or created.

Related topics

Navigating-the-home-page

Viewing history of a case

 

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