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Service Management
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Live Chat
Live Chat 23.3
PDFs and videos

Space bannerThis documentation supports the 23.3 version of Live Chat, which is available only to BMC Helix customers (SaaS).To view an earlier version, select the version from the Product version menu.

PDFs and videos

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Export as Open Document Text (ODT) format using the Office Server
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Videos

The following list displays the topics contain videos that supplement or replace the text-based documentation:

Generating and viewing Live Chat reports in BMC Helix Dashboards
Getting started
Modifying labels and messages
Remotely access a desktop to solve issues during a chat
Viewing support agents and assignments on Monitoring Dashboard

Tags: pdfs reference

Last modified by Aaditi Lakade on 2021/07/28 00:01

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25.2
25.1
23.3
22.1
21.3
21.05
21.02
20.08
20.02

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