This documentation supports the 20.02 version of Live Chat. To view an earlier version, select the version from the Product version menu.

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Videos

The following topics contain videos that supplement or replace the text-based documentation:

All videos in the space

Topic

Duration (in minutes)

Description

02:00

This video provides a summary of the some of the new features and enhancements in BMC Live Chat version 19.11 and 20.02:

video icon play.png  https://www.youtube.com/embed/E6Rgqz8kIRA?rel=0

60:11

This video is a webinar by the BMC engineering team that explains the features of Live Chat version 19.08 integrated with Remedy with Smart IT version 19.08:

video icon play.pnghttps://www.youtube.com/embed/NjWg2JDwmuA?rel=0

08:17

This video demonstrates how to customize lables, buttons, and messages for Self Service Portal

video icon play.pnghttps://www.youtube.com/embed/Zb4eb0W7xdY?rel=0

 

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