Integrating

BMC BMC HelixGPT provides generative AI capabilities that can be seamlessly integrated with BMC Helix applications and supported third-party applications.

These integrations enable organizations to embed conversational AI, automation, and intelligence directly into business workflows, improving efficiency, user experience, and operational outcomes.

The following table provides a consolidated view of supported integration actions and their related details.

Action	Role	Agent	Product
Integrate BMC Helix ITSM and BMC Helix AIOps with Microsoft Teams for incident collaboration	Administrator	Ops Swarmer	BMC Helix ITSM BMC Helix AIOps
Integrate ServiceNow incident collaboration with Microsoft Teams using BMC Helix AIOps and HelixGPT	Administrator	Ops Swarmer	BMC Helix AIOps ServiceNow
Integrate TrueSight Server Automation with Microsoft Teams to get insights into patching operations	Administrator	TSSA Operations Analyzer	BMC Helix ITSM BMC Helix Automation Console BMC Helix Portal TrueSight Server Automation