Modifying the default Static Query Clarification tool settings

As an administrator, configure the Static Query Clarification tool to specify the similarity threshold and the value for the K parameter at the tool level.

Configure the K parameter to determine the number of questions that are most relevant or match the intent of the user query . 

You can configure the similarity threshold in the tool to identify the most relevant record definition that matches the user query. The record definition is then displayed to users as a clarifying question, with the available options presented as clickable buttons. 

The Static Query Clarification tool is available out-of-the-box, but you cannot modify it directly. However, you can add a custom tool to modify the default tool configuration.

Before you begin

Make sure you have cloned an out-of-the-box agent, because you can only add a custom tool to a cloned out-of-the-box agent.

For more information, see Cloning an agent.

To modify the default Static Query Clarification tool settings

1. Add a custom tool in your environment. For more information, see Adding tool and toolkit for an AI Agent.
   The new tool must replicate the field value configuration of the existing out-of-the-box Static Query Clarification tool.
2. In the Configuration field, modify the following settings:

   Setting	Description
   "K"	Number of most relevant clarification records to return. The clarification question with options is displayed only if at least one relevant record is found.
   clarification_question_threshold	A key-value pair that specifies the similarity threshold. The similarity threshold defines how closely a user query must match an intent or knowledge article.

   Default configuration:

   {
     "k": 1
   }
3. Click Save.

Where to go from here

Adding a tool and a toolkit for an AI Agent

Related topics

Configuring clarification in BMC HelixGPT to improve response accuracy