Vulnerability Classification
Vulnerability Classification analyzes the details of a newly ingested vulnerability without an assigned category. It determines the most appropriate category or, if none is suitable, the agent can create a new category and assign it automatically. It simplifies vulnerability categorization and helps you achieve the following goals:
- Reduce manual effort
- Improve categorization accuracy
- Make sure that vulnerabilities are routed to the appropriate remediation teams
Vulnerability Classification capabilities
Vulnerability Classification provides the following capabilities:
- Assign categories to newly ingested vulnerabilities
- Create new categories and assign them to newly ingested vulnerabilities
Scenario
Agent type, skills, and prompts
- Agent type:
Vulnerability Classification Agent: Creates and assigns categories to newly ingested vulnerabilities to make sure that vulnerabilities are routed to the appropriate remediation teams - Out-of-the-box skill: No
- Out-of-the-box prompts: No
- Supported model:
Model name Provider Host HelixGPT-v7 BMC Helix - Microsoft Azure ML
- Google Cloud Project Vertex AI
For more information, see Models in BMC HelixGPT.
User roles and permissions
Process overview
The following diagram explains the tasks required to configure and use Vulnerability Classification:

Before you begin
Make sure that you have the appropriate license for using the following products:
| Product | Licenses required (SaaS) | Licenses required (on-premises) |
|---|---|---|
| BMC Helix AIOps (includes the BMC HelixGPT for AIOps service) | BMC Helix AIOps & Observability | BMC Helix IT Operations Management on-premises - License entitlements |
| BMC Helix Automation Console | BMC Helix Automation Console service | BMC Helix IT Operations Management on-premises - License entitlements |
Process to set up Vulnerability Classification
Perform the following tasks to set up Vulnerability Classification:
| Product | Task | Description | Reference |
| BMC Helix AIOps | Configure the agent in BMC Helix Agent Studio. | Add the Model ID to the configuration settings of Vulnerability Classification. | Configuring settings to use the AI-powered capabilities in BMC Helix AIOps |
| BMC Helix AIOps | Verify Vulnerability Classification functionality. | Verify whether Vulnerability Classification is working as expected after completing the configuration tasks. | Investigating vulnerabilities |
Vulnerability Classification use cases
The following table lists where you can view the categories assigned by Vulnerability Classification:
| Task | Reference |
| View the vulnerabilities impacting services | Monitoring vulnerabilities |
View detailed information
| Investigate vulnerabilities |