Catalog Curator

Catalog Curator helps catalog administrators expedite the process of creating catalog services in the BMC Digital Workplace Catalog. It dynamically generates service profiles and questionnaires based on your requirements, allowing you to efficiently create, refine, and optimize services. This AI agent minimizes the developer's manual effort and saves time, without requiring extensive expertise. 

Catalog Curator also supports editing service drafts. Catalog administrators can update service profiles, questionnaires, and attributes through AI-assisted conversations.

Catalog administrators can create surveys using natural language prompts in a conversational manner with Catalog Curator, alongside generating services.

Watch the following video (2:32) to understand how Catalog Curator accelerates service creation in the BMC Helix Digital Workplace Catalog and reduces manual effort by using AI:

 Overview of Catalog Curator

Required license

You must have appropriate licenses to use the following products. For more information about licensing, see  BMC Helix Service Management service.

• BMC Helix Digital Workplace ​

• BMC Helix Digital Workplace Catalog​

• BMC HelixGPT​

• BMC Helix Innovation Studio​

User role

• Business Analysts in LoBs
• Catalog Administrators
• Sub-catalog Administrators​

Capabilities

The following table describes the capabilities Catalog Curator offers:

Capability	Benefits	Reference
Create new service offerings with minimal effort​	Simplify the creation of catalog services to save developers time and effort.​ Generates service profiles and questionnaires automatically by using conversational prompts. Supports real‑time edits during service creation through an intuitive chat interface. Supports translations.	Leveraging Catalog Curator for creating services
Edit service drafts efficiently by using conversations	Updates service profiles, attributes, and questionnaires through natural language prompts. Highlights editable and non‑editable parameters in the summary. Supports translation updates for multiple locales.	Editing services with Catalog Curator
Create surveys from natural language prompts with minimal effort.	Creates structured surveys efficiently and reduces the manual effort required to design feedback forms. Supports real‑time edits during survey creation. Ensures consistency across survey formats. Supports translations.	Creating surveys with Catalog Curator

Scenario

Hannah, a catalog administrator at Apex Global, needs to create a Software Installation service. Instead of building it manually, she opens the Catalog Assistant tab and enters a simple prompt describing the service requirements, languages, approval needs, and workflow details. Catalog Curator generates a complete summary with the service profile, workflow, and questionnaire. Hannah enters a prompt to add a question about the purpose of use, reviews the updated summary, and confirms the creation of the Draft service.

Later, Hannah uses Catalog Curator to refine the service. She selects the Draft service and clicks the Edit with AI button to open the conversational editor. She updates the service excerpt and modifies attributes by entering natural‑language prompts. The agent applies the requested changes and saves the updated draft.

After the service is ready, Hannah also creates a feedback survey. She clicks Survey Assistant to open the Catalog Curator chat. She enters a prompt describing the type of feedback she wants to collect. Catalog Curator generates the survey with the required questions, rating scale, languages, and delivery settings. Hannah reviews the summary, makes small real-time edits through the chat, and finalizes the survey for use with the service.

This interactive assistance significantly reduces Hannah's effort and increases her efficiency.

Related topics

Agentic AI capabilities in BMC Helix Digital Workplace