Support information
For further assistance, search Support Central or contact BMC Support.
Related topics
Contacting BMC Support
If you have problems with or questions about a BMC product, or for the latest support policies, go to Support Central. You can search the Knowledge Base for help with an issue or download products and maintenance.
If you do not have access to the web and you are in the United States or Canada, contact BMC Support at 800 537 1813. Outside the United States or Canada, select your country at Contact BMC to view local Support Contacts.
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For the Support status, replace the example link with the URL to the Product Support page for your product, such as https://docs.bmc.com/docs/productsupport/remedy-ar-system-server. If your product does not have a Product Support page, link to the A-Z product page: http://webapps.bmc.com/support/faces/az/prodallversions.jsp?seqid=157013. |
Instructions for the Support status sectionSupport status
As stated in the current BMC Product Support Policy, BMC provides technical support for a product based on time rather than number of releases. For subscription-based product support, see the BMC Software Subscription Services Support policy.
To view the support status for this release, see the productName Product Support page.
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If you have subscriber policies specific to your product line, include this section with a link to the information; otherwise, omit the section. |
Subscriber services
For information about BMC Helix subscriber services and policies, such as disaster recovery or filing change requests, see BMC Helix Subscriber Information.