BMC HelixGPT 25.4
BMC HelixGPT is a generative artificial intelligence (AI) capability within the BMC Helix applications that empowers enterprises to capitalize on new generative AI-powered use cases to resolve problems faster, improve collaboration, and increase productivity. Use BMC HelixGPT for simplified, actionable insights and recommendations, quicker answers through search, intuitive virtual agents, and automated resolutions. BMC HelixGPT offers domain-specific models that train your organization's data to become an expert in your system.
The following updates have been added since the release of the space:
Version | Date | Summary | Reference |
|---|---|---|---|
| 25.4.01 | November 20, 2025 | Issues that were corrected by 25.4.01 and issues that remain open The cumulative updates from previous releases (25.3.02 and 25.4) are rolled into the 25.4.01 release for SaaS and on-premises users. | 25.4 enhancements and patches |
| 25.4.00 | October 17, 2025 | Issues that were corrected by 25.4 and issues that remain open Enhancements available in 25.4.00:
| 25.4 enhancements and patches |
BMC HelixGPT AI agents are intelligent digital assistants that streamline service operations by automating repetitive tasks, providing instant, context-aware responses, and continuously learning to improve outcomes.
They integrate effortlessly with your existing systems, helping teams work faster, smarter, and with greater accuracy.
| |
Select the model, and define skills and prompts for BMC HelixGPT.
|
Get a list of all the videos and a PDF version of the BMC HelixGPT documentation.
|





