Release notes and notices

Consult the following table for a list of notices and information about updates to BMC HelixGPT.

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Related topics

Known-and-corrected-issues

The following updates have been added since the release of the space:

Version

Date

Summary

Reference

25.3.00July 24, 2025

BMC HelixGPT version 25.3.00 is available for SaaS subscribers.

Enhancements available in 25.3.00:

  • HelixGPT Manager is rebranded to HelixGPT Agent Studio
  • Enhanced incident resolution with BMC Helix Ops Swarmer integration for Microsoft Teams
  • Use prompt conversation to create record definitions with IS RD Agent in BMC Helix Innovation Suite
  • Create knowledge articles from incidents in BMC Helix ITSM by using the Knowledge Curator
  • Request a service through chat for a faster resolution
  • Invoke an AI agent from BMC Helix Innovation Studio workflow
  • Improve response accuracy with predefined clarification options
  • Configure custom Welcome messages to enrich the chat experience
  • Improve semantic indexing with a new embedding model

 

 

 

25.3 enhancements and patches

 

 

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