Release notes and notices

Consult the following table for a list of notices and information about updates to BMC HelixGPT.

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Known-and-corrected-issues

The following updates have been added since the release of the space:

Version

Date

Summary

Reference

25.2.01May 27, 2025BMC HelixGPT version 25.2.01 is available for on-premises customers.25.2 enhancements and patches
25.2.00April 15, 2025

BMC HelixGPT version 25.2 is available for SaaS subscribers.

Enhancements available in 25.2.00:

  • Simplified management of custom and out-of-the-box agents

  • Improve response accuracy with the built-in Knowledge clarification prompt

  • (Controlled availability customers only)
    Enable Microsoft Teams as a communication channel for seamless interactions

  • Seamless prompt testing through HelixGPT Manager

  • Optimize performance by scheduling indexing updates to data sources

  • Use the Greetings prompt to fine-tune casual conversation exchanges

  • (Controlled availability customers only) Talk to a live agent through Employee Navigator in BMC Helix Digital Workplace

  • Seamless team collaboration and incident management within Microsoft Teams

  • Quickly generate customized dashboards without SQL expertise

  • Accelerate service creation by using the Service Catalog Curator
     
  • Use Knowledge Curator to create articles from BMC Helix Business Workflow cases

 

 

25.2 enhancements and patches

 

 

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