Best Action Recommender

What is Best Action Recommender?

Best Action Recommendar is an AI-powered solution simplifying issue diagnosis and providing actionable troubleshooting steps. Analyzing system logs and operational data helps users efficiently resolve problems. 

Benefits

  • Simplified root cause analysis
  • Guided troubleshooting
  • Faster issue resolution
  • Improved accuracy

Scenario: Resolving the server outage issue

Apex Global's e-commerce website experiences random slowdowns, impacting customer transactions. Their IT team uses BMC Helix AIOps to analyze system logs and performance metrics.

The AI-powered assistant quickly identifies a memory leak in one of the backend services and provides step-by-step recommendations to fix it. The IT team follows the suggestions, optimizing the service and preventing future outages, ensuring a seamless shopping experience for customers.

Supported use case

Investigating ML-based situations

 

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