HelixGPT Vulnerability Resolver

Available with

Product: BMC Helix Operations Management

Required license: BMC Helix AIOps and Observability service

Deployment type: SaaS subscription and on-premises deployment

The HelixGPT Vulnerability Resolver is an advanced capability that enhances security and operational efficiency within BMC Helix AIOps. By leveraging HelixGPT’s domain-trained models, it identifies risks, resolves vulnerabilities, and provides best action recommendations. Users benefit from AI-driven risk management in the following ways:

  • Proactive risk mitigation
    Detects and addresses vulnerabilities before they escalate.
  • Intelligent noise reduction
    Filters irrelevant alerts to focus on critical risks.
  • Prioritized insights
    Highlights the most impactful security threats for quick action.
  • Enhanced security 
    Strengthens system resilience with AI-driven analysis.
  • Improved operational efficiency
    Streamlines risk resolution, reducing manual effort.

Scenario: Enhancing security with AI-powered risk management

Apex Global’s IT team notices a surge in security alerts, making it difficult to identify real threats. Using BMC Helix AIOps with HelixGPT, they automate risk detection and vulnerability management.

The AI-powered system filters out false positives and highlights a critical unpatched software vulnerability that could expose customer data. It provides the best action recommendations to apply a security patch immediately. The IT team follows the suggestions to prevent a potential data breach and ensure compliance with security standards.
 

Where to go from here

Monitoring the risks of vulnerabilities impacting services

 

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