Adding agents for BMC HelixGPT
Before you begin
You must configure the required data source for the out-of-the-box agent you plan to add. For more information about adding a data source, see Adding-data-sources-in-BMC-HelixGPT.
Data sources for agents
The following table describes the data source required for the connection name you must add for out-of-the-box agents.
Out-of-the-box agent | Data source |
---|---|
Best Action Recommendation | Helix ITSM Connection |
Change Risk Advisor | |
Log Insights |
|
To add an out-of-the-box agent
- In BMC HelixGPT Manager, click Settings .
- Select HelixGPT > Agents> Pass-through Agents.
The following screen to add an out-of-the-box agent is displayed: - Click Add Agent.
A drop-down list with options to select from the out-of-the-box agent is displayed: - Select one of the following options and click Add.
- Best Action Recommendation
- Change Risk Advisor
- Log Insights
An out-of-the-box agent is added to your environment
To edit connections for an out-of-the-box agent
- In HelixGPT Manager, select the out-of-the-box agent you have added.
- Click Edit.
The following screenshot shows an option to edit a connection for an out-of-the-box agent:
Edit Pass-through Agent dialog is displayed: - Select the Connection name and click Save.
You have edited the connection setting for an out-of-the box agent.
Use the Delete option to delete an out-of-the box agent.
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