Testing the chatbot
As an administrator, you can test whether the chatbot application can understand the conversation context, provide appropriate responses when interacting with users in natural language, and perform tasks on behalf of end users. You can also test the chatbot before enabling real-time translation to ensure the translated text is accurate.
See the topics listed in the following table to learn how you can test the chatbot for effectiveness and accuracy:
Action | Reference |
|---|---|
To test the chatbot training data and improve predictability | |
To test the chatbot for real-time translation | |
To test the chatbot for response text accuracy |
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