This documentation supports the 21.3 version of BMC Helix Virtual Agent, which is available only to BMC Helix customers (SaaS).To view an earlier version, select the version from the Product version menu.

Troubleshooting

This section provides information about troubleshooting issues that you might encounter when working with BMC Helix Virtual Agent.

Action

Reference

Troubleshoot BMC Helix Virtual Agent issues

Troubleshoot IBM Watson Assistant issues

Troubleshoot live chat issues

Troubleshoot issues that appear when publishing services

Troubleshoot Service Request Chat Actions

Troubleshoot Single-Sign-On Configuration

Related topics

Known-and-corrected-issues

Support-information

 

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