25.4 enhancements and patches

(Migrated customers only) Assign knowledge article ownership to user groups

Knowledge workers can assign ownership of knowledge articles to user groups in BMC Helix Knowledge Management by ComAround, improving accountability and operational clarity. 

This capability encourages regular updates, content maintenance, and improves operational efficiency by allowing knowledge managers to monitor and reassign ownership as needed.

For more information, see Assigning knowledge article ownership to user groups.

Create dashboards for BMC Helix Knowledge Management by ComAround

Use BMC Helix Dashboards to create custom dashboards that collect and visualize data from BMC Helix Knowledge Management by ComAround. BMC Helix Dashboards provides unified reporting and a consolidated view of data from various BMC applications within your environment. By creating custom dashboards for BMC Helix Knowledge Management by ComAround, you can centralize all reports in one location and use them consistently. This capability offers your organization greater flexibility and adaptability, which means you can adjust reporting criteria and track evolving KPIs quickly.

For more information, see Creating dashboards for BMC Helix Knowledge Management by ComAround.