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Release notes and notices

 

Learn what’s new or changed for BMC Helix Knowledge Management by ComAround 25.3, including new features, urgent issues, documentation updates, and fixes or patches.

 

Related topics

Support informationKnowledge-Centered Service v6 training and certification

Date

Summary

Reference

February 1, 2026

Enhancements available in 26.1: 

  • Assign multiple user groups to users simultaneously.
  • (Migrated customers only) Track and measure Knowledge Curator usage data by using Business Intelligence reports.
  • (Available for logged-in users only) Get help faster with DocuAssistant.
  • Track and measure Knowledge Curator usage with out-of-the-box dashboards.
26.1 enhancements and patches
October 19, 2025

Enhancements available in 25.4: 

  • (Migrated customers only) Assign knowledge article ownership to user groups.
  • Create dashboards for BMC Helix Knowledge Management by ComAround.
25.4 enhancements and patches
September 5, 2025

Enhancements available in 25.3 patch 1: 

  • (Migrated customers only) Create user groups and assign content access.
25.3 enhancements and patches

August 3, 2025

Enhancements available in 25.3: 

  • Enhanced accessibility of the BMC Helix Knowledge vNext user interface.
  • New branding theme for the BMC Helix Knowledge vNext user interface. 
  • (Controlled availability customers only) Preview and edit BMC Helix Knowledge Management by ComAround knowledge articles directly within BMC Helix ITSM.
  • Use Knowledge Curator to create articles from BMC Helix ITSM incidents.

 

 

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BMC Helix Knowledge Management by ComAround