PDFs and videos

Videos

Videos are available in the following areas:

• Getting started videos
• Integration videos
• Enabling self-service in your organization videos
• Administration videos

Getting started videos

The following topics in the Getting-started section contain videos that supplement or replace the text-based documentation:

• Portal for external users
• Providing self-help resources to your end users
• Using this documentation

Integration videos

The following topics in the Integrating section contain videos that supplement or replace the text-based documentation:

• Integrating a BMC chat application with BMC Helix Digital Workplace
• Integrating with other applications by using providers

Enabling self-service in your organization videos

The following topics in the Enabling-self-service-in-an-organization section contain videos that supplement or replace the text-based documentation:

• Enabling room reservations
• Integrating a BMC chat application with BMC Helix Digital Workplace
• Setting up help desk appointments
• Setting up locations
• Setting up service health items

Administration videos

The following topics in the Administering section contain videos that supplement or replace the text-based documentation:

• Creating service requests from BMC Helix ITSM
• Exploring the workflow designer
• Integrating with other applications by using providers
• Setting up help desk appointments
• Setting up locations
• Setting up self-help resources
• Setting up service health items