Integrating BMC Helix Digital Workplace with remote servers
Use the Remote Connector Servers feature to connect to a remote server that hosts connectors that BMC Helix Digital Workplace Catalog can use for transferring data to and from external systems via REST calls. Remote Connector Servers enable on-premises users to build their own connectors and use them in BMC Helix Digital Workplace Catalog.
Required license
Related topics
Remote Connector Servers are containers for Remote Connector Server connectors. After a Remote Connector Server is successfully registered in BMC Helix Digital Workplace Catalog, you can use its connectors for use in different use cases. The following use cases are supported:
- Actions callable from service fulfillment workflows
- Service import
- Data lookup from service questionnaires
The following diagram shows the integration between BMC Helix Digital Workplace Catalog and a remote server:
Before you begin
Before you build a custom web application server and connector, explore the other types of connectors; for example, the BMC Helix Integration Service connector or the built-in in-process connectors (such as the BMC Helix ITSM connector) that are shipped with the product.
A remote server with built-in connectors must be implemented by developers in your organization. For more information, see the following topics: