Phased rollout This version of the software is currently available only to early adopter SaaS customers as the first step in our phased rollout.

Entitling end users to services, bundles, and banners


As a catalog administrator, asset manager, or internal supplier, you must create entitlement rules called virtual marketplaces to entitle end users to published services, service bundles, and banners.

The following image shows the Entitlements page:

Entitlements.png

To learn how to create virtual marketplaces, read the following reference information:

Action

Reference

To learn about how virtual marketplace entitlement works

  • To add virtual marketplaces
  • To create entitlements for catalog items within a virtual marketplace
  • To enable full catalog view
  • To add services to the Restricted list when the full catalog view is enabled
  • To view services and bundles entitlements by users
  • To delete virtual marketplaces

To distribute services among virtual marketplaces

Required licensing

SaaS subscribers who use BMC Helix ITSM or BMC-Helix-Virtual-Agent-Basic-service are entitled to this feature.

 

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