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Hybrid deployment

You can use BMC Digital Workplace Cloud together with BMC Remedy ITSM on premises. You can also use Smart IT 1.5.01 or later on premises, together with your on-premises BMC Remedy ITSM server. To install Smart IT on premises in this hybrid scenario, follow the standard instructions. For a summary of the differences between running BMC Digital Workplace and Smart IT on the same server cluster (fully on premises or fully on BMC Cloud) and the hybrid scenario, see the deployment section of Planning worksheets. The BMC Digital Workplace Cloud operations team can provide additional information about the hybrid deployment.

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