BMC Digital Workplace Catalog test environment
This topic describes the deployment architecture, hardware and software specifications for all the servers used.
Deployment architecture
Hardware specifications for servers
Tiers | Specification | VM used | Number in environment | Comments |
|---|---|---|---|---|
BMC Digital Workplace server | 4 CPUs at 2.7 GHz each, 16 GB RAM | Yes | 1 | Cent OS 7.2 x86_64 |
BMC Digital Workplace Catalog Server | 4 CPUs at 2.7 GHz each, 16 GB RAM | Yes | 1 | Cent OS 7.2 x86_64 |
RSSO | 4 CPUs at 2.40 GHz each, 8 GB RAM | Yes | 1 | Cent OS 7.2 x86_64 |
BMC Remedy AR System server | 8 CPUs at 2.7 GHz each, 16 GB RAM | Yes | 1 | Microsoft Windows Server 2012 R2 Enterprise |
Database server | 2 CPUs at 2.7 GHz each, 24 core each, 358 GB RAM | No | 1 | Microsoft Windows Server 2012 Enterprise with external Hitachi VSP 1000 SAN storage |
Client computers (for Micro Focus Silk Performer) | 4 CPUs at 2.20 GHz each, 8 GB RAM | Yes | 1 | Microsoft Windows Server 2008 R2 Enterprise |
Client computer (end-user timings) | 4 CPUs at 2.67 GHz each, 8 GB RAM | No | 1 |
Browser settings are as follows:
|
Hardware specifications for servers- High Availability
Tiers | Specification | VM used | Number in environment | Comments |
|---|---|---|---|---|
BMC Digital Workplace server | 8 CPUs at 2.7 GHz each, 16 GB RAM | Yes | 1 | Cent OS 7.2 x86_64 |
BMC Digital Workplace Catalog Server | 4 CPUs at 2.7 GHz each, 16 GB RAM | Yes | 2 | Cent OS 7.2 x86_64 |
RSSO | 4 CPUs at 2.40 GHz each, 8 GB RAM | Yes | 1 | Cent OS 7.2 x86_64 |
BMC Remedy AR System server | 8 CPUs at 2.7 GHz each, 16 GB RAM | Yes | 2 | Microsoft Windows Server 2012 R2 Enterprise |
Database server | 2 CPUs at 2.7 GHz each, 24 core each, 358 GB RAM | No | 1 | Microsoft Windows Server 2012 Enterprise with external Hitachi VSP 1000 SAN storage |
Client computers (for Micro Focus Silk Performer) | 4 CPUs at 2.20 GHz each, 8 GB RAM | Yes | 1 | Microsoft Windows Server 2008 R2 Enterprise |
Client computer (end-user timings) | 4 CPUs at 2.67 GHz each, 8 GB RAM | No | 1 |
Browser settings are as follows:
|
The SQL server machine is configured with 4 separated IO subsystems (Hitachi VSP 1000):
IO Subsystem | Capacity | Partition | Bus Type | Name | Hosting |
|---|---|---|---|---|---|
0 | 279 GB | MBR | RAID | Dell PERC H710 SCSI Disk Device | OS files |
1 | 2 TB | MBR | Fiber Channel | Hitachi OPEN-V Multi-Path Disk Device | Database data files |
2 | 1.5 TB | MBR | Fiber Channel | Hitachi OPEN-V Multi-Path Disk Device | Database log files |
3 | 1.5 TB | MBR | Fiber Channel | Hitachi OPEN-V Multi-Path Disk Device | Database tempdb files |
Software specifications for servers
Tiers | Software Version |
|---|---|
BMC Digital Workplace server | 20.02 Apache Tomcat 8 Open JDK 11.0.1 |
BMC Digital Workplace Catalog | 20.02 Open JDK 11.0.2 |
RSSO | 20.02 |
BMC Remedy AR System server | 20.02 Open Java 11 |
BMC Remedy ITSM application | BMC Remedy ITSM 20.02 |
Database server | Microsoft SQL Server 2012 |
Client computers (Micro Focus Silk Performer) | Silk Performer 20.0 |
Client computer (end-user timings) | Internet Explorer 11 and Chrome |