This documentation supports the 20.08 version of BMC Digital Workplace Advanced, which is available only to BMC Helix subscribers (SaaS). To view an earlier version, select the version from the Product Version menu.

Setting the default limit for OBO users in a multiuser request questionnaire

End users can request services on behalf of (OBO) multiple users if multiuser request questionnaires are configured for these services. When internal service suppliers and internal service supplier administrators create a multiuser request questionnaire, they can select a limit for users on behalf of whom a service can be requested, or they can use a predefined default limit.

When BMC Digital Workplace Catalog is installed or upgraded to version 18.08, the multiuser request limit for OBO users is 20. Catalog administrators can change the default limit value by selecting a value from 2 to 20. 

Related topics

Requesting-services-on-behalf-of-other-end-users

Creating a multiuser request questionnaire

To set the default limit for OBO users in a multiuser request questionnaire

  1. Log in to BMC Digital Workplace Catalog as a catalog administrator.
  2. Click the configuration gear (gear.png) to open the Application Settings panel.
  3. From the Multi-requests user limit list, select a value between 2 to 20, and click Save.

Multi-request user limit in the Application settings

The default limit that you specify for multiuser requests is displayed in the Question Designer as follows:  

Default_limit.png

Users who create or update a multiuser questionnaire can change the default limit by selecting a value between 2 to 20. 

 

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