Enabling a maps license

The desktop universal client, Admin console, and Android mobile client will not show location maps without action on your part. ,As a system administrator, follow the procedures in this topic to display location maps on these interfaces. Location maps are required to access floor maps.

Appearance

The following images illustrate an example in which a map is not shown if a maps license is not enabled.

Contact area with map block shown

Contact area with map block hidden

google map1.PNG

Options for obtaining a Google Maps license

You must obtain a license from Google. Contact Google directly to arrange an API licensing option based on your expected usage. You can do any of the following:

Generate your own license key on the Google Developer's Console.
From this console, you can also add more host URLs as needed.
Register with Google for either a production or a nonproduction license key. You can use a nonproduction license key for testing, development, and training.
Use a cryptographic signing key to generate unique signatures for your web service requests. See Digital signaturesin the Google documentation.

For information about obtaining a license, see Obtaining an API key in the Google documentation.

BMC Digital Workplace and Smart IT can share the same Google Maps API license. Register the server location (country) and host URL of both applications under the same account. Then enable the license in the appropriate server configuration files.

To enable the Google Maps license

Obtain a license key as explained in Options for obtaining a Google Maps license.
The license key is also referred to as a Client ID.
From the BMC Administration Console (http://server:port/ux/admin), select Configuration > Map API.

Enter the following information, and then click Save:

Field	Description	Value in production environment	Value in a nonproduction environment
Google Maps API Key	Enter the API key.	Leave blank.	API key that you received from Google.
Google Maps API Client ID	Enter the license key.	License key that you received from Google.	Leave blank.
Google Maps API Encryption Key	(Optional) Your welcome letter from Google includes a cryptographic signing key, which you can use to generate unique signatures for your web service requests.	Cryptographic signing key that you received from Google.	Cryptographic signing key that you received from Google.

Restart the Apache Tomcat service.

Google Maps License information

By utilizing the map or location feature of this product, you agree to comply with the Google terms located at the following links:https://maps.google.com/help/terms_maps/https://maps.google.com/help/legalnotices_maps/

https://cloud.google.com/maps-platform/terms/other/universal-aup/

Where to go from here

Setting-up-locations