Managing social features

Business users can use social features to help each other.For example, if Joe finds that the projector in Conference Room 101 is not working, in addition to submitting a ticket, he can alert his colleagues. In BMC Digital Workplace, Joe taps Locations, selects his office, selects Conference Room 101, and then posts, "The projector is broken. I already filed a ticket and Bob said it will be fixed later today." Mary is following this room, because she often uses the room for sales presentations. Thanks to Joe's message, she knows to switch to Conference Room 102 for her presentation.To manage social features, from the BMC Digital Workplace Administration Console, select Social.

To manage timelines

In the Timeline window, you can view and delete all the existing timelines.

You can search the posts using the Search field and extend the list of the visible posts by clicking Load more posts...

Select the posts you want to delete and click Delete Selected.

To manage timelines for specific locations

In the Locations window, you can view and delete the timelines for the selected location.

You can search the locations and posts using the Search fields and extend the list of the visible posts by clicking Load more posts...

Select the location that you want to view or delete the posts for.
Select the posts you want to delete and click Delete Selected.

To manage timelines for specific assets

In the Assets window, you can view and delete the timelines for the selected asset.

You can filter the assets by the Location, Floor Map, and Type, as well as by the several letters from the asset name using the Search field.

Select the asset that you want to view or delete the posts for.
Select the posts you want to delete and click Delete Selected.

Managing social features

To manage timelines

To manage timelines for specific locations

To manage timelines for specific assets

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