Release notes

Learn what’s new or changed for Track-It! 2023 Release 02, including new features, urgent issues, documentation updates, and product updates.

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Related topics

Date	Title	Summary
November 17, 2023	2023-Release-02	Enhancements and features available in this product update: Viewing the audit log for a ticket Unlocking records locked by other technicians Customizing reports using the Expressions Editor Deleting or disabling users that are deleted or disabled in the Active Directory Updates to scheduling reports Updates to scheduling recurring tickets Updates to the LogConfig utility Updates to BCM compatibility Updates to upgrade paths supported
May 24, 2023	2023-Release-01	Enhancements and features available in this product update: Updates to configuring incoming and outgoing email mailboxes Updates to sending an email via ticket Updates to sending an email via assignment Updates to creating and managing tickets Updates to creating and managing assignments Updates to data that you can migrate Updates to announcements Updates to configuring business rules Updates to defining views and performing actions on Help Desk Updates to defining views and performing actions on Change Management Updates to defining views and performing actions on Asset Management Updates to defining views and performing actions on Purchasing Updates to searching for records Updates to the LogConfig utility Updates to licenses Updates to the data sources for reports Updates to system requirements Updates to Track-It! 11.4 vs. Track-It! 20xx Updates to upgrade paths supported Updates to the Track-It! data model Updates to known and corrected issues

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