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Note This documentation supports the 20.17.02 version of Remedyforce.To view the latest or an earlier version, select the version from the Product version menu.

Configuring general BMC Remedyforce CMDB 2.0 settings


You can access the general settings for BMC Remedyforce Configuration Management Database (CMDB) 2.0 from the Remedyforce Administration > Configure CMDB 2.0 > General CMDB Settings page.

The following table describes the configuration settings that are available on the General CMDB Settings page. If you are upgrading from BMC Remedyforce 20.15.02 (Spring 15) or earlier, also see Upgrade considerations.

Upgrade considerations

If you are upgrading from BMC Remedyforce 20.15.02 (Spring 15) or earlier to version 20.15.03 (Summer 15) or later, consider the following points:

  • The Enable IT Asset Management check box is not selected by default. After upgrade, when you enable IT asset management, you can choose to activate all out-of-the-box Rule Based Asset classes and synchronize existing CIs in BMC Remedyforce CMDB.
    If you do not activate classes at this stage, you have to manually activate each out-of-the-box Rule Based Asset class. For more information, see Managing-asset-classes.
  • After upgrade, the class type of the BMC_BusinessService, BMC_Monitor, BMC_Mainframe, and BMC_Printer is automatically updated from CI to CI and Asset.
  • Prior to BMC Remedyforce 20.15.03 (Summer 15), the (Deprecated) Use the Microsoft Silverlight CMDB Explorer setting was available on the General Application Settings page (Remedyforce Administration > Application Settings > General Application Settings).

Related topics

Configuring-BMC-Remedyforce-CMDB-2-0

Asset-and-CI-management

Troubleshooting-BMC-Remedyforce-CMDB-2-0-issues

Configuring-CMDB-1-0

 

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