Accessing My Dashboard and QuickViews in the Remedyforce Console

You can use the dashboard and QuickViews in the Remedyforce Console to view a consolidated list of all your assigned records and other key data. The View menu in the Remedyforce Console displays the My Dashboard, Shared QuickViews, and My QuickViews options only if your system administrator has enabled the dashboard and QuickViews in the Remedyforce Console.

To access My Dashboard and QuickViews in the Remedyforce Console

1. Click the Remedyforce Console tab.

2. From the View menu, select the appropriate option:

   Option	Description	Additional information
   My Dashboard	Enables you to view all the work assigned to you, and other key data, in the form of QuickViews.	Customizing My Dashboard in the Remedyforce Console
   My QuickViews	Enables you to access all QuickViews created by you. If your system administrator has given you the appropriate permissions, you can also create, copy, share, and delete your QuickViews.	Working-with-QuickViews-in-the-Remedyforce-Console Creating and editing QuickViews in the Remedyforce Console Copying-and-deleting-QuickViews-in-the-Remedyforce-Console
   Shared QuickViews	Enables you to access out-of-the-box QuickViews and the QuickViews that are shared by the system administrator and other users. If your system administrator has given you the appropriate permissions, you can also copy the shared QuickViews.

Related topics

Enabling-My-Dashboard-and-QuickViews-in-the-Remedyforce-Console

Configuring-the-default-dashboard-in-the-Remedyforce-Console