Information
    • Unsupported content This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

Remedy create release activity


You can use this dynamic automation script to create a new activity under the release associated with this step's request in BMC Remedy AR System by using the BMC Release Process Management interface.

Inputs required while creating a step

When you use this automation script at the time of creating a step, specify the following inputs:

  • adapter_name: Specify the name of the Remedy Actor Adapter that you configured in BMC Atrium Orchestrator and that is used to connect to BMC Remedy AR System.
  • release_id: (Optional) Use to specify an alternate release ID under which an activity must be created. 
     

    Information
    Recommendation

    BMC recommends you to leave this field blank to automatically pick the release that is associated with this step's request.

  • priority: Select one of the following options to specify the priority while creating a new activity:
    • Critical
    • High
    • Medium
    • Low
  • summary: Specify a short description for the activity that you want to create.
  • notes: Use this field to provide a more detailed description of the change request that you want to create.
  • requestor_company: Specify the company of the person creating this activity.
  • location_company: Specify the company location (site, region, organization, and so on) for which you want to carry out this activity.
  • requestor_first_name: Specify the first name of the requester or the person creating this activity.
  • requestor_last_name: Specify the last name of the requester or the person creating this activity.
  • assignee_company: Select one of the options available to specify the company of the assignee or the person who must work on this activity.
  • assignee_organization: Select one of the options available to specify the company department of the assignee or the person who must work on this activity.
  • assignee_group: Select one of the options available to specify the group or team in the organization of the assignee or the person who must work on this activity.
  • assignee_user: Select one of the options available to specify the user or the person who must work on this activity.

Expected results on running this automation script

When you specify the preceding inputs and actually run the script, an activity is created in BMC Remedy AR System and an activity ID is created for the same.

Associated resource automation scripts

The Remedy create release activity automation script uses the following resource automation scripts:

Resource automation scripts

Resource automation script

Description

Remedy customer companies

(Dynamic)

This script is used for retrieving list of companies from BMC Remedy AR System. This script can be used while creating or updating a change request in BMC Remedy AR System. 
 
Used in the following automation scripts: 

  • Remedy create change request
  • Remedy create release activity
  • Remedy update change request
  • Remedy update change request tasks
  • Remedy update release
  • Remedy update task

Remedy release activity priorities

(Static)

This script is used for retrieving data about the Priority field available on the Release Console while creating or updating a release activity in BMC Remedy AR System. 

Used in the following automation scripts: 

  • Remedy create release activity
  • Remedy update release activities
  • Remedy update activity

Remedy release activity support companies

(Dynamic)

This script is used for retrieving data about the Support Company field specified on the Activity form while creating a release activity in BMC Remedy AR System.

Used in the following automation script:
Remedy create release activity

Remedy release activity support groups

(Dynamic)

This script is used for retrieving data about the Support Group Name field specified on the Activity form while creating a release activity in BMC Remedy AR System.

Used in the following automation script:
Remedy create release activity

Remedy release activity support organizations

(Dynamic)

This script is used for retrieving data about the Support Organization field specified on the Activity form while creating a release activity in BMC Remedy AR System.
The data obtained for this script is dependent on the data retrieved by the Remedy release activity support companies resource automation script. 

Used in the following automation script:
Remedy create release activity

Remedy release activity support users

(Dynamic)

This script is used for retrieving data about the type of support user that was specified while creating a release activity in BMC Remedy AR System.

Used in the following automation script:
Remedy create release activity

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

BMC Release Process Management 4.4